TERMS & CONDITIONS

Shop information

KIMONO YUKATA SHOP HANABI

Phone:
websales@kimono-clothing.com
Contact person KIMONO YUKATA SHOP HANABI webmaster
Shipping & Handling ･ Customer is responsible for delivery charge and bank transfer fees.
(Now, delivery charge is free for orders over $30.)
･ All item's price on this shopping site does not include tax.
･ In case of overseas shipment from Japan, import duty may be applied
depending on the destination country's laws.
All taxes for the purchase would be borne by you. Please be forewarned.
･ Please note that in case of domestic delivery, the total amount of
including　consumption tax will be automatically calculated when you
click purchase button.
Terms of payment ･ We will ship after your payment is confirmed.

[Payment by paypal]
･ Please send a remittance according to the procedure of paypal.
How to Order You can choose items and drop them to a shopping cart to proceed with order.
Please note the maximum amount of merchandise total is up to US$2000 per order.
Shipping timeframe ･ In overseas shipment from Japan, you can not promise a delivery date.
Your order generally arrives in about 7 days from the date of EMS's*
shipment. You may need to expect delivery is sometimes delayed due to Customs in your country.
* The Japan Post's International Express Delivery System.

･ Domestic delivery normally takes 3 to 7 days after we confirmed your
remittance.
You will be informed in case your order is out of stock.
Payment Credit Card, PayPal
Exchanges/returns/
cancellations 		･ Please email us first before returning a purchase which you find it damaged.
You should contact us within 7 days from the date of receipt.
･ We will send a replacement as soon as we confirm it a defective.
･ In case your ordered item is out of stock, we will refund the money.
Return policy We cannot accept returns when the case applies to any of the followings.
- When the reason is because of the dissatisfaction with the
color or design.
- The damage was caused by the customer's abuse or neglect.
- When the item has been used.
- It has passed more than 7 days after the date of receipt.